Due to food safety concerns, returns are not available for produce, seafood, frozen & dried items unless there is a quality issue.
We stand behind our products!! Please contact us if there's ever a quality issue.
In order to provide the freshest sustainable seafood, we only order exactly what we need from Japan, so please place your pre-order by the dates specified. Because all fresh items are pre-ordered, we are unable to cancel and refund any items that have passed the ordering deadline. Thank you for your understanding.